• Last Updated: December 1, 2022 EMTAIR (“we” or “us”) is located in 160 Yeouido-ro, Yeongdeungpo-gu, Seoul

In this Privacy Policy, we use the terms EMTAIR (and "we", "us" and "our”) to refer to the Korean office of EMTAIR at the above-registered address and its affiliates. EMTAIR is committed to protecting the privacy of customers and visitors and complying with Korean and international regulations. Please read the following policy (referred to as “Privacy Data” or “Privacy Policy”) that describes how EMTAIR collects, stores, uses, discloses, transmits and protects the personal information you provide us. When contacting a EMTAIR representative when interacting with ‘website (‘Website’) and EMTAIR’ mobile application (‘Application’) (with ‘Platform’) or via phone, email and other electronic messages, mail or us, It also describes how social media platforms, and how cookies and related technologies are used to collect information when using the platform, may contain links to other websites that do not include a privacy policy.

If you have further questions about our privacy policy, please don’t hesitate to contact us at emtair@emtair.com

Your personal information will be provided to us when you create an account on one of our sites and sign up to receive offers or information, or use our website to book your private jet. Also, when you visit our website or download and use our apps, we collect this information through automated technologies such as cookies placed in your browser with your consent. (Refer to Cookie Policy) We also receive information from our business partners and affiliates that belong to us, which allows us to improve web services and all related services, update and maintain accurate records, detect and investigate fraud, and market them reliably and effectively.

This platform does not handle children under 16 years of age. However, due to the nature of our services, EMTAIR may retain and collect travel information for children under the age of 16, to comply with the airline for safety or security reasons or other transport reasons when clients need it.

We use the information collected about children under the age of 16 to provide our services.

If we learn that we have received and collected personal information of a child under the age of 16 without parental or guardian consent, we will delete the information. If a child under the age of 16 has provided personal information without parental or parental consent, you can contact the parent or emtair@emtair.com

The different types of information collected about EMTAIR customers and users of the platform include:

• Information numbers to identify customers and additional passengers such as name, address, email address, phone number, date of birth, bank account information and payment information such as government issued identification numbers (e.g. national identification numbers, passport numbers, etc.).
• Search for information and public records relating to you that is not personally identifiable, such as geographic location, medical or health information (to provide individual travel services for disabled accommodation, food allergies or medical transport) (civil and criminal court records, credit history ,etc.).
• Information you provide to us by email, text message and other electronic communications to organize and fulfill certain requests; and/or internet connection, the terminal used to access the platform, and usage details.  

As you navigate our platform (e.g. geographic location, usage details, IP address, information collected through tracking technologies such as cookies), we will also automatically from third parties such as public record retrieval services and other business partners. We collect information directly from you when we provide information.

We hold your information for as long as necessary to implement the purpose for which it was collected (“storage”). The retention period must not exceed 26 months from the time we collect it.

The data retention period can be reset by you or from instead of communication. In this regard, the storage period of our personal information may be extended to meet legal requirements and for audit and other internal management and support functions.

EMTAIR’s job applicants will be saved for 12 months to maintain their profile for future job opportunities. If the applicant accepts the data retention period clearly, it will renew for 12 months.

The information we collect may include:

• EMTAIR Information provided by filling out a form on the platform, including information provided during EMTAIR applicant registration (“registration”) by purchasing our services or requesting services from a EMTAIR consultant. You may also request information when participating in competitions or promotions we sponsor and when reporting issues to the platform. We collect each user’s name, e-mail address, and phone number at the time of current registration. For customers using our services, payment preferences, address, passenger name, company (if applicable), preferred communication language, passenger’s date of birth, and a copy of government-issued identification (e.g. passport, ID card, etc.). Upon registration, we create a user profile to provide the best-personalized user experience according to your needs and requirements. This user profile may contain information about you, such as your favorite airports, services, catering preferences, and related information you provide to organize your flight.

EMTAIR Information provided by filling out the form on the platform, including information provided while purchasing EMTAIR’s services or requesting services from EMTAIR’s counselors and registering as a EMTAIR applicant.

Records and copies of communications with EMTAIR mails, text messages, or other electronic messages.

• Responses to surveys that may be requested for survey purposes.

• Your opinions that can be collected through customer satisfaction surveys to ensure the quality of service and for marketing purposes.

• Records of telephone conversations with EMTAIR agent;

• Details of the service requested.

• Search inquiries on the platform

• Information posted or displayed by you on the GLOBAL EMT social network account or transmitted to EMTAIR through a third party.

• Navigation of the platform related to browsing activities and patterns such as user visit details to terminals, browsers and platforms (e.g. traffic data, logs and other communication data, this page and interactive tools) collected through automatic data collection and Interactive information technology.

• Information about geographic location (geographic location). We collect geolocation data to find relevant charter options, determine the nearest airport, notify you of available services near your location, and tailor your experience with GLOBAL EMT with personalized services.

• Information about mobile devices, computers, and Internet connections (IP address, operating system, browser type and device type) to provide the latest interoperable platforms and features. We may also use these technologies to improve our services over time and collect information about your activity on third-party websites or other online services.

• The information we automatically collect is statistical data and may include personal information and is maintained or linked with personal information collected in different ways or received from third parties to improve the platform and provide better customized services for estimation. By storing information about Google’s audience size, usage patterns, and preferences, you can customize the platforms and services we offer to accelerate your search and recognize you when you return to the platform.

• When applying for a position at EMTAIR, personal information such as name, email address, phone number, address, and additional information such as resume, education, employment history, skills, licenses and certifications is collected. GLOBAL EMT will use the information you provide to assess your eligibility and determine if you are interested in scheduling an interview.

Technologies used for automated data collection include:

• Device ID, which is a unique device identification associated with a mobile device. You can limit device ID tracking by editing your mobile device’s settings. Nevertheless, restricting device ID tracking can affect functionality and application access.

• Use satellite data to determine localization by tracking the device’s location, including the Global Positioning System (GPS). You can turn off location tracking by turning off location features in your mobile device settings. Nevertheless, disabling this feature may change your access to the application and/or some features.

• Cookies, which are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website or mobile application. It is used to recognize the computer when moving between pages on a website or when returning to a website or mobile application that was previously visited. Cookies are widely used to make the platform work or to provide information to platform owners more efficiently. You can accept or reject cookies through the tools provided by EMTAIR (“Cookie Consent Menu”) or by modifying your browser settings to reject cookies, but doing so may not make the most of the platform.

• What is a web beacon? Small electronic files, also known as transparent gifs, pixel tags, and single pixel gifs, counting users with visited pages or open messages, and calculating other relevant statistics, such as the popularity history of certain content, to enable interconnection. EMTAIR creates accounts and verifies system and server integrity across multiple devices. Some web beacons can be disabled by adjusting your browser or email settings, or by installing browser add-ons.

• Server Logs are log files that are automatically generated and maintained by the server to track activities performed. It cannot be disabled by the user.

We use the information and collect from you for the following purposes:

• Manage and fulfill services and provide post-service management.
• Provide access to the platform, maintain interconnection of EMTAIR accounts across multiple devices, and participate in interactive features.
• Provides account notices, including billing and other purposes.
• Handle special inquiries and requests.
• Send service-related communications, including notification and management messages, such as order confirmation.
• Understand how to use the platform so that you can conduct market research to continuously improve the platform, services and other services and optimize operational and allocated resources.
• Prevent fraud and other prohibited or illegal activities in an effort to keep the platform secure.
• Fulfill our obligations and enforce our rights arising out of contracts entered into between you and us, including billing and collection.
• Notify you of changes to the platform, products and services.
• Evaluate applicants applying for positions at EMTAIR.

The collection, storage, use and transmission of personal data by EMTAIR is based on (i) express consent, which may be withdrawn at any point in time (see section how to individuals access, edit, delete or transmit for details). (ii) the performance of the contract between you and EMTAIR and respect for the terms and conditions, (iii) motivated by compliance with legal obligations, (iv) justified by legitimate interests, unless it replaces your contract (v) material interests or the interests or basic rights and freedoms are necessary to preserve the interests of third parties. You have the right to withdraw your express consent to the collection, storage, use and transmission of personal information at any time. For more information about your rights to the personal information we hold, please see the How to Access, Edit, Delete or Transfer Your Information section below or contact us at emtair@emtair.com

Like most platforms, EMTAIR records IP addresses and uses cookies and similar technologies to recognize and experience users. It is customizable and provides information about how visitors access our platform. See below for more information on how we use cookies and related technologies.

Cookies are text files that contain small amounts of information that are downloaded to your computer or mobile device when you visit a website or mobile application. It is used to recognize the computer when moving between pages on a website or when returning to a website or mobile application that was previously visited. Cookies are widely used to make the platform work or work more efficiently and to provide information to the owners of the platform.

We use cookies to improve our visitors’ online experience (e.g. by remembering language and/or flight destination preferences) and to better understand how to use the platform. For example, cookies tell you if you have previously visited the platform or if you are a new visitor, you can also set up ads that can be viewed online to view content relevant to you and your interests.

There are two main categories of cookies.

First-party cookies provided by EMTAIR directly to a computer or mobile device. It is only used by EMTAIR to recognize your computer or mobile device when you return to our platform.

• Third Party Cookies – provided by third party service providers on our platform and may be used by service providers to recognize your computer or mobile device when visiting other platforms. Third-party cookies are most commonly used for platform analytics or advertising purposes and do not allow access to personal information stored with us.

Cookies may remain on your computer or mobile device for different periods of time. EMTAIR uses both "session cookies" and "persistent cookies". Session cookies exist only while the browser is open and are automatically deleted when you close the browser. Persistent cookies persist even after you close your browser and can be used to recognize your computer or mobile device when you open your browser and browse the internet again. You can delete persistent cookies at any time by clearing the cache according to your browser settings.

The platform only serves the following types of cookies on your computer or mobile device.

• Necessary cookies for essential purposes:
  These cookies are essential to provide you with services offered through the current platform and to use some features, such as access to secure areas. Without these cookies, services such as secure login accounts are not possible.
• Functional Cookies:
  These cookies serve a variety of purposes related to the presentation, performance and functionality of the platform. However, the overall purpose is to enhance the experience and enjoyment of the platform for visitors.
  For example, some of these cookies allow visitors to set language, destination, or other platform preferences.
• Analytics Cookies:
  These cookies are used to collect information about how visitors use our platform.
  The information collected does not identify individual visitors and is aggregated. This includes the number of visitors to the platform, the platforms that recommended the platform, and the pages that visited the platform.
  We use this information to operate the platform more efficiently, collect extensive demographic information, and monitor the level of activity on the platform.
• Advertising, content sharing and social network cookies:
  When you visit our platform, these cookies are used to serve advertisements that are more relevant to you and your interests. It is also used to limit the number of times an ad is viewed and to evaluate the effectiveness of advertising and promotions. Content sharing and social network cookies allow you to share pages and content through third-party social networking and other platforms.
  Detailed information about the specific cookies used on this platform and the third parties that provide them can be found in the Cookie Consent menu. You can use this cookie consent menu to control your cookie preferences.
• How to control or delete cookies:
  You have the right to choose whether or not to accept cookies and we have explained below whether you can do this. However, if you choose to refuse cookies, you may not be able to use all the features of our platform.
  You can set your cookie preferences by using the Cookie Consent Menu or by changing your browser settings so that cookies from the platform cannot be placed on your computer or mobile device. To do this, please follow the instructions provided by your browser. (Usually located within the "Help", "Tools" or "Edit" function).
• IP address
  Where possible, we may collect information about your computer or mobile device, including your IP address, operating system, and login time and browser type. We use this information to better understand how visitors use our platform and for internal reporting purposes. We may anonymously share information with advertisers, sponsors or other businesses.
• Advertising information
  The Platform may use third parties such as network advertisers and Ad Exchange to provide third party platform advertisements after you leave our platform, and we may use third party analytics and other service providers to provide us and/or We may rate and provide information to third parties For use of the platform and for viewing advertising and content, network advertisers are third parties that display advertisements, which may be based on your visits to the platform and other apps and sites you have visited. Third-party ad serving allows you to target ads for products and services that interest you.
  You can choose to show your ads. You may opt out of receiving certain types of behavioral advertisements by visiting third party websites described in the How to manage or delete cookies section above. We are not responsible for options or validity not involving third parties.
• sharing information
  We do not rent or sell personal information with others or non-affiliated companies. We share personal information about you with others or non-affiliated companies in the following circumstances:
• Third-party providers, such as companies and individuals, who provide services on our behalf (i) Perform or facilitate EMTAIR’s services (eg, aircraft operators, catering service providers, services contracted with you through advisors, etc.) , (ii) processing (iii) collecting, storing and retrieving personal information, (iv) performing public records search (civil and criminal court records, credit records, etc.), (v) performing platform-related services (e.g. hosting services, maintenance Service, database management, analysis and function improvement, etc.).
• To certain individuals, you have provided us with personal information details such as name and e-mail address through our referral system and for the purpose of sending an e-mail invitation or downloading a link to the application at one time.
• We may disclose your personal information to law enforcement agencies, courts, regulatory agencies, government agencies or other third parties if we believe it is necessary to comply with legal or regulatory obligations or to protect the rights of third parties or our rights. There is.
• We may disclose your personal information to third parties who purchase or transfer all or substantially any property or business. In the event of such sale or transfer, we will use reasonable efforts to ensure that the company sending your personal information uses it in a manner consistent with this Privacy Policy.

The information we collect may be transmitted, stored and processed in any country or region in which one or more affiliates or third party service providers have or maintain facilities. While other regions may not have the same data protection standards as in your country, we continue to protect the personal information we transmit in accordance with this Privacy Policy and ensure that service providers maintain adequate data protection.

We want you to be confident in your use of our platform and we are committed to protecting the personal information we collect. We limit access to employees, products or services to which we reasonably need to access, and to personal information to provide or perform business. Employees are obliged to keep confidential. We have adequate technical, organizational physical, electronic and procedural safeguards to protect the personal information you provide us from unauthorized or illegal processing and accidental loss, damage or destruction.

While the transmission of information over the Internet is not completely secure, we do our best to protect your privacy. We cannot guarantee the absolute security of personal information transmitted to the platform. In the event of a violation that could endanger your rights, we will notify you without delay.

The security and safety of your information is also up to you. If you choose a password to access the platform, you must keep the password confidential. Please do not share this password with anyone.

You can request access or transfer and deletion of any personal information, we hold about you from our records, correct any inaccuracies and update obsolete information. You can also ask us not to send direct marketing communications (but we may still send you service-related communications, such as email updates of the status of your order). You receive email marketing communications from all EMTAIR marketing emails at any time and reject by unsubscribing to email marketing communications at the address below, in the "My Profile" or "My Preferences" section of the website, or clicking the "Unsubscribe" link.

To exercise these rights, please send enough documentation to prove your identity to the address listed below. If the request is deemed to be illegal or for any other purpose, we will inform you of the reasons why no action was taken without delay within one month after the request was received. If you believe your rights related to personal information have been violated, you can file a complaint with the state supervisory authority and take judicial action.

EMTAIR may update its privacy policy. To check the date the policy was updated, please check the last updated date above.

If you have any questions or comments about this Privacy Policy or have privacy concerns in general, please send a message by email provided below. You can also use this email address to request access to personal data held by us or to opt-out of receiving additional emails.

Email: emtair@emtair.com